Shipping & Handling

Everything on the sephestore.com is printed just for you, so a lot of thought goes into the way each item is made and shipped. We work with a global team of manufacturers and shipping services to get your order from the site to your door.

1. Once you buy, we’ll send you an order confirmation email, with some important details like order number, order summary, total cost, and chosen shipping address.

2. Each item you order is custom made for you. Printing usually takes 1-3 business days. The type of product you order and your shipping address affect delivery time. Because of this, your order can sometimes come in different packages and arrive on different days.

3. Your order is shipped to your door. Or your office. Or wherever. When it’s on the way, you should receive a shipping confirmation email. Shipping times vary depending on where it’s going and are automatically calculated at checkout.

Destination Cost Estimated delivery time

United States

Standard Shipping 

$5.99 for first item*

$3.99 for second item onwards*

 3 – 10 business days
Worldwide
Standard Shipping

$7.99 for first item*

$4.99 for second item onwards*

7 – 15 business days

* Extra shipping cost will be applied for below items: 

– Heavy item (hoodie, sweatshirt) + $3.00
– Fragile item (mug, phonecase) + $1.00

Remember, we only ship in business days, excluding National Holidays.

If the product is not as described, we guarantee a 100% refund or a free replacement, you can request a free replacement or a full refund.

SHIPPING COUNTRY RESTRICTIONS

Due to international shipping restrictions, our products are not available for the following countries:

  • Iran
  • Cuba
  • Sudan
  • North Korea
  • Syria
  • Crimea

For more information or specific queries please contact our support team.

CUSTOMS RULES

Orders sometimes are subject to customs or duty fees. The fees are governmental in nature and not charged by sephestore.com. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.

Please note: Customs clearance can significantly delay the delivery of these orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country’s specific import requirements.

Shipping can be speeded up by:

  • Complete and valid payment information (order by direct debit, credit card)
  • Providing exact shipping addresses.

If you have problems with shipping please send to email: [email protected]